1320 Middlesex Street
Lowell, MA 01851
8002723661

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Local Reviews

Rated 4.9 out of 5 stars based on 35 customer reviews

Many years, many thanks

My wife and I were advised years ago, when we moved to Groton, to have Bain be our pest control service provider. We did so, and we had the same, reliable, expert come three times annually for decades. When he retired about a year ago, we wondered if the "new guy" would be as good. We are quite satisfied that he is, and the documentation and followup are even better. Thanks, Bain. (I can't speak about pricing, so no rating on that.)

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Very prompt, polite and professional.

I was impressed by Nick.

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Outstanding Customer Service

Ethan was extremely thorough and knowledgeable. He is super polite, high energy, explains and educates you. He knows what he is doing and clearly enjoys his job.

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Went t\beyond what I expected. Was willing to go outside in deep snow to look for site of mice entry.

Ethan Taught me about entry signs and will be coming back in the spring to look around foundation outside to block holes He looked around cellar and even informed me of water leaking in foundation. He also looked in dugout part of cellar and found a dead mouse which he bagged and removed.

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Great service at an excellent price.

Bain is fantastic. Their customer service is amazing. They did a great job and Pete always kept me updated on his progress. A great company I would use again.

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Phil did a great job.

Phil was courteous and sympathetic to my problem, (smelly). He found the problem cleaned it up, and continued on to check and reset all the traps in the house, Phil was very professional and precise in performing his work. He is a credit to Bain. P C

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Fantastic Rep

"Paul" visited my house today to look into possible squirrel, mice, chipmunks, etc that may have been getting into the basement. He Did way more than I expected and is an excellent representative for Bain! I will try to ask for him each time I have a service need.

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Super Customer Support

From the first phone call to the actual inspection and follow-up the service was superb. Paul Ferrante was incredibly helpful and thorough and Nikhole was extremely helpful in scheduling and follow-up....I couldn't be more pleased.

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Outstanding Employee

We have had Paul Ferrante to our home several times over the past few years. He goes "over and above" to locate and solve the problem. He is very professional and knowledgeable.

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Person who cares about their job

Nick is very thorough, polite and consciences.I told him I was afraid of mice( I know its silly) He made sure to put certain traps in certain places ( snap or black boxes)He makes sure he checks everyone and informs me. He told me if I smell something to call that I didn't have to remove it

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Job Locations

Nikhole S.

Nikhole S. Job Checkin

Thank you for calling regarding your service today with Reid McGlynn. We would love to get your review online as well. Thank you and have a wonderful day.


Nikhole S.

Nikhole S. Job Checkin

Good afternoon, We would love to get your review of our technician Nick Blinn so we can add it to our website! Thank you for choosing Bain Pest Control for your pest control needs. Have a wonderful day!


Nikhole S.

Nikhole S. Job Checkin

Thank you for your call regarding the service you had today. Please feel free to leave use a review for the techs that were at your home today. Thank you again and have a wonderful day!


Nikhole S.

Nikhole S. Job Checkin

Thank you for choosing Bain Pest Control Services for your pest control needs. We would love to hear a review of Shawn Moore your service technician! Thank you again and have a wonderful day!


Alexa R.

Alexa R. Job Checkin

Thank you for your praise of Nick Blinn's service on Friday last week, we would greatly appreciate it if you would leave your comments on this survey as well.


Nikhole S.

Nikhole S. Job Checkin

Thank you for taking the time to contact us about your service today with Ethan. We would love to get a review from you for our website. Please follow the link and leave us a review. Thank you from all of us at Bain Pest Control. Have a wonderful day.


Nikhole S.

Nikhole S. Job Checkin

Thank you for your call regarding our technician Ethan. Please feel free to leave a review for him here. Thank you and have a wonderful day!


Mary Jane S.

Mary Jane S. Job Checkin

As requested, please fill in review for Paul Ferrante. Thank you.


Nikhole S.

Nikhole S. Job Checkin

Thank you again for the email regarding Pete and our services. Please feel free to send a review here so that we can add it to our website. Have a wonderful holiday season!


Mary Jane S.

Mary Jane S. Job Checkin

Hello, please fill out review for your technician Phil Jones. Thank you.


Mary Jane S.

Mary Jane S. Job Checkin

Please send your review Paul Ferrante.


Nikhole S.

Nikhole S. Job Checkin

Thank you for your email regarding Paul Ferrante's service. We would love have your input so we may add it to our website.


Mary Jane S.

Mary Jane S. Job Checkin

Review for Paul Ferrante.


Nikhole S.

Nikhole S. Job Checkin

We would love to hear your review on our technician Nick Blinn. Thank you for choosing Bain Pest Control for all your pest needs.


Nikhole S.

Nikhole S. Job Checkin

Thank you for calling our office to let us know how much you enjoyed George Walker. We would love a review for our website. Please feel free to leave us one. Thank you and have a wonderful day!